Term and Condition

Last Updated:26/05/2025

Welcome to Smartpac! Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using our website and services.

By accessing or using our website and services, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the service.

1. Services Overview

Smartpac provides specialized packaging solutions under the following categories:

1.1 Packaging Design

We offer end-to-end packaging design services for products such as smartphones (e.g., iPhone), ensuring that the box layout and branding elements are clear, functional, and market-ready.

1.2 Packaging Redesign

Our redesign services focus on:

Design-to-Cost: Creating cost-effective packaging without compromising quality.
Material Change: Replacing or optimizing packaging materials to improve sustainability, reduce cost, or meet regulatory requirements.

1.3 Packaging Manufacturing Solutions

We provide comprehensive packaging production services, including:

Corrugated box manufacturing
Custom printing solutions
Label creation
Pallet and slip sheet production
EPS (Expanded Polystyrene) molding
Pulp tray manufacturing

2. Intellectual Property

All content, designs, logos, and service descriptions on this website are the property of Smartpac unless otherwise stated. Unauthorized use, reproduction, or distribution of any material without written consent is prohibited.

3. User Responsibilities

When engaging with our services:

You agree to provide accurate and complete information.
You are responsible for any content or files you submit to us.
You agree not to misuse our website or services for any unlawful activity.

4. Pricing and Payments

All prices for our services are quoted on a project basis and may vary depending on scope, material, complexity, and manufacturing needs. Payment terms will be defined in the project proposal or invoice. Late payments may incur additional charges or project delays.

5. Project Timelines

Estimated timelines for design or manufacturing services will be communicated at the start of each project. Delays caused by client-side input, material availability, or force majeure events will be discussed and managed accordingly.

6. Confidentiality

All client information and project details will be kept confidential. We may showcase completed projects for portfolio or promotional purposes only with the client’s prior approval.

7. Limitation of Liability

Smartpac is not liable for:

Losses or damages due to incorrect product usage or third-party handling.
Delays caused by external vendors, shipping companies, or unforeseen production issues.
Errors in final output resulting from inaccurate client-provided specifications.

8. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for any breach of these Terms.

9. Changes to Terms

We may update these Terms from time to time. The latest version will always be available on this page. Continued use of our services after changes constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: enquiries@smartpac.sg
Phone:+6586662323

Address: 11 Kallang place , 05-11, (339155)